Multi-Inbox · AI Classification · Voice-Trained Drafts
Email Command Center
All your accounts, one inbox. Every email pre-sorted before you read it.
Most owner-ops have three to five email accounts: info@, estimates@, sales@, personal@, the supplier portal. They live in separate Gmail tabs. Replies go from the wrong account. Threads break. Lead inquiries get buried under newsletters. Email Command Center pulls every account into one inbox, classifies every email into one of seven categories, auto-routes leads and replies to the right Hub record, and drafts your reply in your voice.
$99/mo flat · No per-seat pricing · 70%+ cheaper than Front Professional + AI Copilot at 4 seats
7
Categories. Every email pre-sorted.
Lead inquiry. Client reply. Vendor. Referral. Spam. Auto-reply. Other. Every email pre-classified before you open it. Lead inquiries auto-create Hub records. Client replies auto-link to existing jobs. Vendor emails route to your supply chain. Spam quietly archives. You only see the emails that actually need a decision.
Email is where most owner-op time goes that nobody talks about. The painter has info@, estimates@, and a personal Gmail. The landscaper has the same plus one for commercial accounts. The pool guy has a Yahoo from 2008 plus a newer Gmail his accountant set up. Each one gets opened, scanned, and replied-to several times a day. Replies go from the wrong account. The lead asking about a quote sits buried under three newsletters. The client following up gets the same response twice because the first reply went to a different inbox. The whole thing eats 30 to 60 minutes a day.
Email Command Center pulls every Gmail and Workspace account into one inbox, polled every 5 minutes. Every inbound email is classified by AI within seven minutes of arrival into one of seven categories. Lead inquiries auto-create new lead records in your Hub. Client replies match the sender to existing jobs and link to that customer's record. Vendor emails route to your supply-chain view. Spam archives silently. Then the AI drafts your reply — in the right voice for the right account — and the draft sits waiting when you open the email. One click sends; the reply goes via the correct Gmail account so the thread stays continuous on the customer's side. The customer never knows you have five inboxes. They just know you respond fast.
Front and Missive are shared-inbox tools built for support teams, priced per seat. Front Professional starts at $65/user/month, with AI drafts a $20/seat add-on. For an owner-op with two crew leads who need access, that's $260–340/month for the inbox alone. Email Command Center is built for trades — categories are trade-relevant, routing connects to Hub records, drafts are voice-trained on your past emails. And the price doesn't scale with team size: $99/month covers everyone at every account. At four seats, that's more than 70% cheaper than Front Professional with AI Copilot.
Email Command Center works standalone — aggregation, classification, and AI drafts all fire without other modules. Auto-routing benefits (lead inquiries auto-creating Hub records, client replies auto-linking to jobs) need Lead & Customer Hub ($99/mo). Without the Hub, you still get the unified inbox and AI drafts; you just convert classified leads manually. Add Estimating Engine ($149/mo) and a classified lead inquiry can prefill a new estimate in two clicks instead of seven.
The unified inbox
All your accounts. One screen. Every email pre-sorted.
All Mail312
Inboxes
Classification
Filters
Quote for interior repaint
"Hi CJ, my husband and I are looking for someone..."
LEAD INQUIRYRe: 2847 Briarwood — final invoice
"Got it, transferring today. Thanks again."
CLIENT REPLYNew shipment arrived
"Your order is ready for pickup..."
VENDORreferral - my brother is moving
"He needs interior + exterior, said you did good work for me..."
REFERRALRe: estimate appointment Tuesday
"Tuesday at 9am works perfectly. Will the crew need..."
CLIENT REPLYYour weekly product newsletter
"This week in product..."
SPAMQuote for interior repaint
From: sarah.johnson@example.com → To: estimates@yourshop.com
Hi CJ,
My husband and I are looking for someone to repaint the interior of our home — about 1,800 square feet, three bedrooms. We were referred by Marcus Webb who you painted for last spring.
Could you give us a sense of pricing or come out to take a look? We're flexible on timing.
Thanks,
Sarah
AI Draft Reply · in your voice
Subject: Re: Quote for interior repaint
Hi Sarah,
Thanks for reaching out — Marcus is one of our favorite jobs from last year. Glad he sent you our way. I'd love to come out and walk through the space. I have Tuesday at 10am or Thursday at 2pm open this week. Would either work?
For an interior repaint at that square footage, pricing usually lands somewhere between $3,400 and $4,800 depending on prep and color choices, but a walkthrough lets me give you a real number.
— CJ
Painting · LBV reference. Demo data — Sarah Johnson, Marcus Webb, the Patels, and 2847 Briarwood are fictional. Classification badges, AI-drafted reply, and signature selector are the actual mechanism — every inbound email gets this treatment within seven minutes of arrival.
Inside the module
Five tools, one inbox flow.
Multi-Account Aggregation
Pull every Gmail and Workspace account into one inbox. No per-seat pricing — your whole team sees every account. Each account keeps its own outbound identity: replying from estimates@ uses the estimates signature; replying from office@ uses your CJ signature. The customer never sees the unified view.
info@
142 unread
estimates@
89 unread
personal@
81 unread
All accounts · 312 unread
One inbox, every account
AI Classification
Every inbound email goes to AI within seven minutes and comes back classified into one of seven categories. The classifier is trained on owner-op patterns — it knows the difference between "I'm interested in a quote" and "Your shipment is on the way" and "Don't forget our networking meeting Friday."
High accuracy after voice training. Low-confidence flagged for review.
Auto-Routing
Lead inquiries become new Hub records. Client replies match the sender to a job and append to the customer timeline. Vendor emails route to your supply-chain view. Referrals open a new lead form prefilled with the referrer. Spam archives silently. The bridge from email to your customer database.
Auto-routing requires Lead & Customer Hub.
Email arrives
Voice-Trained AI Drafts
When an email needs a reply, AI drafts in your voice — and the right voice for the account. Estimates@ uses a warm scheduling tone. Office@ uses a direct shop-owner tone. Each persona is configured during setup from 5–10 of your past emails. Drafts wait when you open the message.
Up to 4 personas. More via voice-training upgrade.
Active signature persona
Smart Routing Dashboard
FlagshipSee where every email went and why. Tracks classification accuracy, routing destinations, AI draft approval rates. Filter by account, category, time period. See which leads closed, which got missed, which categories the AI flagged for review. Your communication funnel in one screen.
3
All Accounts
47
Today
38
Auto-Routed
6
Drafts Pending
3
Low Confidence
Volume by category · last 7 days
Click any row to see the full email + classification reasoning + routing destination.
Every email. One place. Sorted.
The flow
How it works.
Connect your inboxes
One-time OAuth per Gmail or Workspace account. Add as many accounts as you have. No per-seat pricing.
Email arrives, system polls
Every 5 minutes the system polls every connected account. New emails show in your unified inbox within 5 minutes of hitting Gmail.
AI classifies and routes
Within seven minutes total, every email is sorted into one of seven categories and (paired with Hub) auto-routed to the right customer record.
AI drafts your reply
For lead inquiries, client replies, vendor emails, and referrals, AI drafts in your voice using the right signature for the account. The draft sits waiting. One click sends.
The switch
What changes when every email is pre-sorted.
The old way
Aerys Email Command Center
Replaces Front, Missive, and any unified-inbox tooling at $99/month flat (no per-seat pricing). At four seats, that's more than 70% cheaper than Front Professional with AI Copilot. Pair with Lead & Customer Hub ($99/mo) for auto-routing.
By trade
Same flow, different inputs.
For painting, Email Command Center aggregates info@, estimates@, and CJ's personal Gmail. The classifier knows "looking for a quote on the interior" is a lead inquiry and "Re: 2847 Briarwood — final invoice" is a client reply. Vendor emails from the paint supplier route to the supply-chain view. Volume runs ~80–150 emails/day across three accounts. Triage time drops from ~45 min/day to ~10 min/day after deployment.
Connections
Plays nice with.
Universal · every trade
Google Workspace / Gmail
Direct OAuth integration. One-time consent per account. Required for the inbox features.
Microsoft 365 / Outlook
On the roadmap (Q3–Q4 2026). Not currently supported. Free upgrade for $99 customers when it lands.
Twilio
Optional SMS notification for high-confidence lead inquiries arriving outside business hours.
iOS / Android
Mobile-first responsive design. Full inbox + AI draft + send on the truck.
Aerys modules · the Hub is required for auto-routing
Email Command Center gets richer with every Aerys module you add. Auto-routing requires the Hub. The other relationships are additive.
Lead & Customer Hub $99/mo Required Required for auto-routing. Lead inquiries auto-create Hub records. Client replies match the sender to existing jobs. Vendor emails route to your supply-chain view.
Estimating Engine $149/mo When an email is classified as a lead inquiry, the contact info auto-prefills a new estimate in two clicks. The email body becomes scope notes for the estimator.
24/7 Text Responder $149/mo The same classifier extends to inbound texts. Texts get sorted into the same seven categories and route the same way.
Review Manager $99/mo Review request emails sent through ECC log to the Hub timeline. Customer responses are pre-classified and routed.
Follow-Up Automation $99/mo When a lead inquiry comes in but you don't reply within 24 hours, Follow-Up Automation queues a follow-up sequence.
Operator AI from $50/mo Answers questions about email volume, response rates, and historical patterns ("how many lead inquiries did we get last March?").
Pricing
$99/month. Setup included.
No contracts. Setup hours bundled in. Deploy in 7–10 days. We connect every Gmail and Workspace account via OAuth, configure your signature personas, train the classifier on your trade vocabulary, and seed your past 90 days of email history. Every team member at every account is included — no per-seat scaling.
What's included
·All five tools (multi-account aggregation, AI classification, auto-routing, voice-trained drafts, Smart Routing dashboard)
·Unlimited Gmail and Google Workspace account connections
·Seven-category classifier (lead inquiry, client reply, vendor, referral, spam, auto-reply, other)
·Auto-routing to Hub records when paired
·Up to four signature personas per shop
·Voice-trained AI drafts (configured from 5–10 past emails)
·Smart Routing dashboard with classification + accuracy stats
·Two-way Gmail send via API (thread continuity preserved)
·iOS / Android responsive
·Unlimited users. No per-seat pricing.
Optional upgrades
Custom voice training (deeper, on 30+ past emails)$1,500 one-time
Migration from Front / Missive / shared-inbox tools$497 one-time
White-glove onboarding$2,500 one-time
Microsoft 365 / Outlook (Q3–Q4 2026)Free for $99 customers
$99/mo
Email Command Center
Setup included · typically 7–10 days to deploy
Add to your cart Book a demo firstRequired with
Lead & Customer Hub +$99/mo
For auto-routing. Without the Hub, you get the unified inbox and AI drafts; routing is manual.
Add both to cartCommon questions
FAQ.
Stop opening four inboxes. Open one.
Add Email Command Center to your cart and book a call. We'll review your existing accounts, set up OAuth, configure signature personas, train the classifier on your trade, deploy in 7–10 days, and have every email pre-sorted before you read it by month end.