Product / Follow-up & repeat work
The cheapest work you will ever sell
A quote that goes unanswered is not a no. It is usually a customer who meant to reply. Following up is the highest-return thing a company this size can do, and it is also the first thing to get dropped on a busy week.
Automations
Things that should happen without you remembering
- Estimate sent and not opened in 3 daysNudge the customer, once
- Estimate acceptedRaise the invoice and queue the work items
- Job completedAsk for a review
The builder carries its own test engine, so a rule is fired against a real record before it is pointed at your customers.
Review requests
Asked for at the moment the job is still fresh
To people you have already done work for. We do not cold email and we do not sell you a tool for it.
Unanswered quotes get chased
Automatically, on a schedule, without you keeping a mental list of who has not come back to you.
Reviews asked for at the right moment
A review request right after a job is finished converts. One sent three weeks later does not. It goes out when the job closes.
Your existing customers, again
The people who already paid you once are the cheapest work available. Campaigns go to the customers already on your records — seasonal reminders, the other side of the house, the property they bought.
What we do not do
We do not cold email strangers and the system is not built to. Everything here goes to people who asked you for a quote or hired you.
Questions
Is this cold outreach?
No. Follow-up and campaigns go to your own leads and past customers — people who contacted you or hired you. There is no cold email in Aerys.
Can I turn the automatic follow-up off?
Yes, per sequence.