Product / Crew app
Your crew gets an app, not a password reset
Software that requires every painter to have a work email, accept an invite and remember a password is software your crew will not use. Aerys sends them a link.
Before anything else
How to get in, and what not to touch
Crew-facing only — none of it appears on anything the customer sees. It is translated too, so a gate code arrives with instructions the crew can actually read.
What there is to do
Grouped the way the job is actually organized
Site prepPreparación
- Mask the floors through the hall and stairsCubrir los pisos del pasillo y la escalera
- Cover the kitchen island and the built-insTapar la isla de la cocina y los muebles fijos
Guest bathroomBaño de visitas
- Patch and sand the wall above the tubResanar y lijar la pared sobre la tina
- Paint the walls — two coats, eggshellPintar las paredes — dos manos, cáscara de huevo
Downstairs trimMolduras de abajo
- Caulk the baseboards through the living and diningSellar los zócalos de la sala y el comedor
- Paint the baseboards — two coats, satinPintar los zócalos — dos manos, satinado
ClosetsClósets
- Shelving out, paint the interiorsSacar los estantes y pintar el interior
No checkboxes, deliberately. The crew never mark work done: they say what they did and you judge whether it is finished. A tick box invites the answer you want rather than the one that is true.
From the field
Four things, all optional, none of them a form
- “What did you work on?”Plain words, their language. Written in a dead zone it queues and syncs later, with the time they wrote it
- A service tapWhich service they were on — big chips, one tap, every plan
- A photoTagged before, progress or liability, compressed on the phone
- Flag an issueLow, medium or urgent, straight to the office
On the top plan, the log can be read automatically and allocated to the right service. Without it, the service tap does the same job with a thumb.
Time
Held down at both ends, not tapped by accident
- Start work — hold itA tap in a pocket cannot start somebody’s day
- Take break · Resume workCounted out of the hours rather than guessed at later
- Clock out — hold it tooThe day reads back “Arrived 7:42 AM · Left 4:15 PM”
On two jobs in one day the hours split evenly between them — two jobs is half each, three is a third. Guessing which one got the afternoon is how job costing quietly stops being true.
A link, not an account
No email invitation, no account setup, nothing to reset at 6am. A painter opens the link you sent and they are in. Set a PIN on top of it if you want their own day locked.
How to get in, before anything else
The first card on every job is the gate code, the lockbox, where to park, what not to touch, and the one thing that will come back on you if it is missed. It is crew-facing only — none of it appears on anything the customer sees.
The work, in the order the job is organized
Not a wall of text. “Guest bathroom — patch and sand above the tub, then two coats eggshell.” “Downstairs trim — caulk the baseboards, two coats satin.” It is built from the estimate at the moment it was accepted, so nobody retypes the scope, and work you did not sell produces nothing.
In Spanish, if that is what they read
You type it once, in English. Task names, section headers, site access, what not to touch and the priority items all arrive in the painter's own language — translated when you write it rather than when they look, so it works with no signal and costs nothing per view.
No checkboxes, on purpose
The crew never mark work done. They say what they did — plainly, in their own words — and you judge whether it is finished. A tick box collects the answer you were hoping for; a sentence collects what happened.
Four ways to send something back
A note saying what they worked on, which writes itself into the queue if there is no signal and syncs later with the time they wrote it. A one-tap chip for which service they were on. A photo tagged before, progress or liability. And a flag, low to urgent, straight to the office.
Hours, held down at both ends
Start and stop are a hold, not a tap, so nobody's day begins in a pocket. On two jobs in one day the hours split evenly between them rather than being guessed at on Friday — which is what makes cost tracking real instead of theoretical.
Only their own work
They see the jobs they are assigned to and nothing else — not your pricing, not your margins, not the rest of the company's schedule.
Questions
Are crew members charged as users?
No. Crew are not billed as seats — the plan covers your office users.
Can crew see pricing?
No. The crew app shows the work, not the money.
Does the crew app work in Spanish?
Yes. You write the job in English and the crew read it in their own language — task names, section headers, site access and priority items. Your own wording overrides ours where you want a specific phrase.
Do the crew tick tasks off?
No, deliberately. They tell you what they did and you decide what is complete. Completion is a judgement about the work, not a tap.
What if there is no signal on site?
A note written in a dead zone queues on the phone with the time it was written and syncs when they get service back.
Does clocking in feed payroll?
Hours land on the job, which is where costing reads them. They are exportable for payroll.